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Certification Programmes
We offer three distinct CX certification programme levels offered in partnership with the University of Pretoria - each introducing participants to the latest customer-centric methodologies and practices. Grounded in scientific research and tailored for real-world application, the courses follow a practitioner-oriented framework that delivers actionable insights. Participants gain access to practical toolkits, design methods, and templates that can be immediately applied in their organizations. Upon successful completion, delegates will be equipped with the core competencies required for effective, modern CX management.​​​​​​​​​
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