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November Intake - Customer Experience Operations Certificate (CXOC)

Nov 10, 2025 - Jan 8, 2026

  • 60 Days
  • 49 Steps
Everyone who has completed all the steps will get a badge when the program ends.

About

Important information: * This is a 3 day course but it is self-paced * The course will open on the 10th of November 2025 (Start date) * The course will end on the 9th of January 2026 (End date) * You have 60 days from start date - allowing you to spend your own time going through the content in the program * You will also not be able to start with any activities if the enrollment form is not 100% complete * NB to complete the enrollment form (we require all the information to provide you with a University certificate) * The course includes 5 modules with 24 learning units in total * The total hours required for completing the program is 24 hours (on average 1 hour per learning unit, excluding the completion of quizzes) * After each learning unit will consists out of 1 (one video - that needs to be watched from start t finish) and 1 (one quiz) *Pass rate is 80% * A good learning discipline will require you to stretch or plan out the 24 hours over the 60 days provided to complete the program (for example: 2 hours x twice a week = 4 hours a week over 6 week time period)

You can also join this program via the mobile app. Go to the app

Price

£218,00

Instructors

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© 2025 by University of Pretoria, Enterprises and the International Customer Experience Institute and secured by Wix

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